website security

Warranty Details

Our warranty covers all parts, labor, and shipping on the ENTIRE UNIT not just the parts we replace (unless the unit is abused). This is a “limited” warranty, but we will do what it takes to get your unit fixed for no additional money. On older units or special circumstances we may limit the warranty further.

WARRANTY LIMITATIONS (the fine print that makes our lawyers happy)

Warranty Period: The one-year warranty period starts the day the unit is shipped back to you.

Warranty Extensions: No additional warranty periods are extended unless additional charges are made.

Limitation of Our Liability: Our liability for this repair, whether in contract, tort or any other legal theory, is limited to, and will not exceed the replacement cost of the unit or $1500, whichever is less. In no event will we be liable for any special, incidental or consequential damages, whether based on breach of contract, tort (including negligence) or otherwise.

Legal Venue & Applicable Law: Our repairs may be received from all 50 states and around the world. Each of these places has a different set of laws making it impossible to keep track of all of these laws and their requirements. Therefore you agree that our repair contract will be governed by:

  1. The laws of the Commonwealth of Virginia, unless pre-empted by Federal law.
  2. In addition, you agree and consent that if there is ever any legal action taken against us, it will be in the Courts of Chesterfield, Virginia, or in Federal Court in the Eastern District of Virginia. These Courts will have exclusive jurisdiction and be the exclusive venue for any such legal actions.

Warranty Voided by Damage: Our warranty is voided if the unit is damaged by misuse or abuse. Since we don’t believe anyone does these things on purpose, we will attempt to repair the unit if possible at a discounted cost, considering you are still our customer. If repair is not possible we will offer a replacement at a reduced price from retail. Since some damage may be invisible, we hold the final determination of warranty coverage. Possible causes of damage that will void our warranty:

  1. Physical damage (ex. dropping the unit)
  2. Abuse (ex. prying a CD magazine out with a screw driver and damaging the mechanism)
  3. Improperly jump starting the vehicle
  4. Charging a battery while still connected to the vehicle
  5. Over fusing the unit power wires
  6. Reverse polarity
  7. Shorting the speaker wires to each other or to the car body
  8. Fluid intrusion
  9. Theft or vandalism
  10. Fire, flood or acts of God